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Tuesday, March 31, 2009

What Is VoIP And How Does VoIP Work

What Is VoIP And How Does VoIP Work

by John Tiger


What Is VoIP And How Does VoIP Work
VoIP will allow users to user their broadband connection to make phone calls over the Internet. The widespread use of VoIP
has caused a revolution in the phone industry. solution voip

With the VoIP service giving users the chance to make phone calls over the internet it is easy to see why this has rocked the
telecom industry. solution voip

VoIP at present is becoming the most cost effective way to make long distance telephone calls. Before VoIP telephone service
providers had a strong hold on lucrative and 99% of the time over priced long distance services. Due to the introduction of
Voip the long distance calling market has began to open to up to competition. The main reason for this is that most Internet
users will begin implementing VoIP. The main reason being that VoIP is the most cost effective way to make long distance
telephone calls. solution voip

VoIP Development Process

Over the last 10 year VoIP has been slowly developing. In the early days computer users were able to talk to one another
through their computers. You were only able to do this if you had a voice enabled computer with good Internet connection and
you would need to have a software program installed on your computer.

The main advantage to this was that it allowed user to be able to contact anyone from around the world for free aslong as they had the same setup as you. solution voip

The disadvantages to this system was that sound quality was never great, broadband was not being widely used and the user you were trying to contact would have to be online.

Today's VoIP has made these problems a thing of the past. solution voip

The two things that were required to make VoIP technology appeal to the wide spread market have been accomplished. solution voip

Broadband is now a widly used internet service. This allows users to have a stable internet connection that can always be on. solution voip

Secondly the VoIP industry has been able to develop a simple and inexpenisve way of integrating the IP network (aka Internet) with a traditional telephone system.

What this means is that VoIP users are able to use their own telephone to call anyone else in the world who has the traditonal telephone connection.

Traditional telecom companies such as Qwest, AT&T and Bell have developed their own type of VoIP technology. This has given consumers a huge number of choices. Now anybody anywhere with a boradband internet connection is able to call anyone anywhere in the world who has a ordinary telephone connection. solution voip

Why VoIP Will Save You Money

The major advantage of VoIP is the low cost, with no significant decrease in voice quality.

1st, a VoIP subscriber doesn't require a traditional phone line. Instead, you are assigned a phone number by your VoIP provider. solution voip

Prices for these calls can be as low as $9 per month. 2nd, virtually all VoIP subscribers will buy a "bundle" of services that includes unlimited incoming calls and unlimited long distance calls to anyone in a defined geographic area. As an example, VoIP unlimited calling plans to anyone in the US or even Canada will only cost around $20 per month.

Third, virtually all VoIP service providers offer free bundled features that virtually all traditional telephone corporations charge for. These include free voicemail, call forwarding, caller ID, call waiting, call waiting ID, three way calling, speed dialing.

VoIP providers offer better flexibility and portability

An additional important benefit is the flexibility and portability of VoIP phone service. With VoIP your individual telephone number is programmed into the converter that acts as a bridge between your internet connection and your regular telephone.

This has many important benefits. As already mentioned you don't want an actual land line. Instead your telephone number is assigned to your converter (not to your geographic land line). So you are able to take your converter with you anywhere in the globe, plug it into any available broadband connection, and immediately you can employ your regular number to produce and receive calls.

This flexibility also lets you select a number in an area code where virtually all of your long distance calls originate. For instance, if many of your friends, family, business associates or even customers are calling from a specific city that traditionally involved an extended distance call for them, you may pick a number in that area code and immediately turn all their calls to you into local (free) calls for them. solution voip

The benefits of VoIP are many, and the savings can be incredibly important. So it's no wonder that VoIP has turned into the hottest telecom technology of the decade. Informed consumers and businesses around the globe are adopting this technology at a phenomenal rate.

Getting Started with a VoIP Service

Getting Started with a VoIP Service

by H Conklin


VoIP is a great new technology that is bound to replace traditional phone services. Unlike traditional telephone service, VoIP phone services route phone calls over the Internet. Using a public network like the Internet significantly reduces the cost of phone service. solution voip

Anybody with a high-speed Internet connection is eligible for VoIP phone service. The first step in utilizing VoIP phone service is selecting a VoIP service provider. This can be a daunting task because the VoIP field has become crowded. Unlike traditional phone services, VoIP is made up of many smaller companies rather than a handful of large companies. Once this step is out of the way, everything else is easy. solution voip

Once you choose a VoIP service provider, you will receive a VoIP gateway or analog telephone adapter in the mail. Once you have this device, all you need to do is plug it into your existing network. The next step to take is plugging a phone into the adapter. After the phone is plugged in, you can simply pick it up and begin making phone calls like you always have. The whole process usually takes between 5 and 10 minutes. solution voip

If you are looking to lower your costs, you should definitely consider going with a VoIP phone. Along with saving money, you will also gain many features that typical phone companies do not include in their packages. These features include call waiting, call forwarding, call rejection, virtual numbers, voicemail, and call handling profiles. All of these features are typically included in VoIP plans. Generally, VoIP service with all the features mentioned above will cost as little as $24.95 per month. solution voip

How Does VoIP Really Work?

How Does VoIP Really Work?

by Michael Lemm


VoIP stands for Voice over Internet Protocol. By using a VoIP phone and VoIP technology you can effectively use the internet to make phone calls. VoIP does this by placing the voice calls on network which encrypts the voice in data packets at one end and encrypts it in voice calls at the other end. In VoIP, encryption and decryption is from a analog signal (i.e. your voice call) into digital signal (data packets) and again into the analog signal.
You can make VOIP calls by a regular phone with VOIP adapter or even from your computer using a simple microphone. VoIP applications can generally be used with a simple microphone and computer speakers, but IP telephones or VoIP boxes can also be used, providing an experience identical to normal telephoning. Many VOIP manufacturers are designing phones which are specially meant to work with this technology, called SIP phone, and now extensively used by growing VoIP users. solution voip

In the past year, the quality and reliability of VoIP technology has improved to the point that vast numbers of users have abandoned their standard telephone contracts entirely, in favor of VoIP. Local as well as long distance calling is available for VoIP. Rates and plans can vary from one VoIP service provider to another VoIP service provider. solution voip

Advantages of using VOIP

Using VOIP you can effectively cut down your phone bills, since you just pay to your regular internet connection and small fees to your VOIP service provider. Setting up conference calls with VOIP is very easy. solution voip

You can even set up your own VoIP network and don't need any special equipment like PBX etc. You can call to any local telephone, mobile, long distance number or any international number through VoIP phones. More importantly, the person you are calling by using VoIP technology does not need any special equipment; just a regular telephone.

Many additional features like call forwarding, call tracing, reminders, caller ID are readily available in VoIP Phones. You can even assign a local telephone number to your VOIP phone set, and just need a fast internet connection to use your VOIP service anywhere in the world. solution voip

VoIP Dilemma

VoIP applications and services require data transfer in real time. During a call an interactive data voice exchange takes place. Unfortunately, TCP/IP is not well suited for this purpose. Sometimes you have to wait for a few seconds, to hear the other side answering. But with recent developments streaming the flow of voice signals has improved. PC-to-PC and PC-to-phone calling quality is still not as sharp as regular PSTN calls. However, with SIP phones and a reliable high speed internet connection there is little or no difference....and sometimes the quality is even better. solution voip

SIP Phones

SIP Phones are the phones which are specifically designed to work as VOIP phones. SIP phone can be considered as a network endpoint routing voice via its IP address. This allows a DID (direct inward dialing) number to move with a user. With SIP phones you can use advanced features like voice mail to email etc. Using a SIP phone also closely resembles a regular analog phone in look, feel, function, and ease of use. solution voip

FCC and VoIP

The Federal Communications Commission (FCC) regulates VOIP Services in the USA. They are in charge to create and promote telecommnuication regulations....such as VOIP services....to benefit consumers. In November, 2004 FCC ruled that individual States do not have the jurisdiction to impose taxes on VoIP services, which made the cost of VOIP services even more attractive in relation to standard PSTN phone services. solution voip

How To Set Up A Business VoIP System

How To Set Up A Business VoIP System

by Michael Lemm


To set up a business VoIP system, you need several components. A central device to manage the calls, the way a private branch exchange (PBX) or key system unit (KSU) does in traditional phone systems is one of them.
This can be a dedicated piece of hardware such as an IP PBX, a regular PBX that has been IP-enabled, or a server running specialized software. You will also need phones and a data network. In many cases, you may be able to use your existing digital phones and computer network, although you may need to upgrade some of your network hardware.

VoIP Benefit

The most prominent benefit of an IP PBX is for businesses with multiple locations. With the advantage of VoIP, all the offices on a LAN or WAN can get the profits of having a common office phone system. The profits are - extension dialing, seamless call transfers, and other features. solution voip

In addition to making it easier to communicate, this sharing of features can enhance collaboration as employees at different locations can truly feel like they are part of the same organization. Plus, if they are on the company network, the phone calls are free - even if your offices are located thousands of miles apart. It is an advantage in saving money expended on calling between two branches of the same office. solution voip

VoIP Conversations

Computer networks are designed to handle messy data: packets arrive out of order and some are even lost, but in most cases the data being sent can easily be reconstructed when it is needed. Voice conversations, though, are not as tolerant of these kinds of disturbances. Each packet of sound has to arrive in the correct order because they are being sent in real time - if packets are lost; the conversation sounds distorted, choppy, or falls off all together. This is why VoIP services that rely on the Internet to transmit calls can have uneven phone quality.

The selection of a business VoIP solution is a major decision. Voice service is critical to the operation of the business, so no one wants to implement a technology that will compromise call quality or reliability in any way. On the other hand, the cost savings and value-added functionality available with VoIP makes it a compelling investment. solution voip

LANs & WANs

The VoIP phone system is beneficial for companies having multiple locations branches, telecommuters and remote sales offices. And the locations are connected with a company's Local Area Network (LAN) or Wide Area Network (WAN). In that case the companies are suitable for using a VoIP system. solution voip

You can share the full features of your phone system across all your locations. In addition, even if you have one office in one place and one in different place, VoIP allows calls between them via extension dialing, making it a zero cost call. For businesses with hefty monthly long distance charges due to calls between far off locations, is an attractive reason to upgrade. solution voip

VoIP Process

A VoIP phoning process requires a regular phone, an adapter, broadband Internet service, and a subscription to a VoIP service. When you place a call, it is sent over the Internet as data until it nears the recipient's destination. solution voip

Then the call is translated back into a more traditional format and completes the trip over standard phone lines. Also known as Internet telephony, this allows for extremely cheap long-distance and international calls.

VoIP Drawbacks

The main drawback of VoIP systems is the network requirements.

In VoIP telephony the greatest challenge is the bandwidth. It requires high bandwidth for clear messaging. solution voip

Five Reasons To Buy VoIP

Five Reasons To Buy VoIP

by Daymon Hoag


Believe it or not, there are still a few people out there who just don't get it when it comes to VoIP. With services like Skype, or Google Talk, it is easy to confuse what a true VoIP plan really is.
Skype, Google Talk, and the like would be more accurately described as PC to phone or click to call VoIP services. A true VoIP service uses an adaptor, enabling you to make and receive calls with your home telephone. solution voip

I think it is important people know the difference between click to call and true VoIP when deciding on a VoIP plan. For all intents and purposes we will be discussing five good reasons to buy a true VoIP plan. solution voip

The biggest reason to buy a VoIP plan is also the most obvious. VoIP is tremendously cheaper on both local and long distance telephone service, plus available calling features.

Number two on our list would be the dynamic features of VoIP phone service. VoIP enables you to have a phone number outside your own area code. You can take your adaptor with you when you travel too. solution voip

Number three is the cost effective ability to add on to existing service. Lets say you want a second phone line. With VoIP there is no need to install new equipment, and in most cases this will only cost around five dollars. solution voip

Number four is what I like to call the big trade off. By switching from dial up Internet to broadband, and switching to VoIP for phone service, you are acctually getting better service for less money. solution voip

Last but certainly not least, VoIP providers do not charge hidden fee's. Hidden fee's can make up to 20% of your total monthly phone bill. The only extra fee with VoIP is a 3% federal excise tax based on usage. solution voip

In closing, when looking for a VoIP service, make sure it is true VoIP. You only need a cable broadband or DSL connection, plus an adaptor to get started. Look for a VoIP company with a money back guarantee. solution voip

Tuesday, March 24, 2009

What's The Story With VoIP?

What's The Story With VoIP?

by James Johnson


Unless you've been residing in a cave for the last couple of years, you've probably at least heard the word "VoIP" even if you didn't realize what all the excitement is about. solution voip

VoIP stands for "Voice over Internet Protocol" and it's going to change the way you think about making long distance phone calls. Basically, VoIP technology turns analog audio signals (like the sounds you hear when talking on your regular telephone) into a digital signal (which is then transmitted over the Internet.) So why is VoIP revolutionizing the industry? Because it means that by acquiring your hands on some of the free software that's available right now, you can totally bypass your telephone company, and start making long distance phone calls for free! solution voip

Here's what's got the phone companys buzzing: This revolutionary technology has the ability to completely change the phone system of the entire world! Maybe you've seen television commercials for one of the pioneers of VoIP - Vonage. Vonage brands itself as the "broadband telephone company", and offers enticing perks to customers who switch to its service, like low-cost 800 numbers, very cheap international rates (fees are waived from the American to Canada, and how about .03 cents a minute to call Paris?) But Vonage isn't the sole company who is interested. AT&T is setting up VoIP calling in many areas of the U.S. and there are more major players on the scene as well, such as Skype, who is relying on viral advertising to get the word out. solution voip

One of the really interesting thing about VoIP is that there's not just one way to make a call. There are actually three:

ATA - is the most commonly used VoIP method right now. Using the ATA (analog telephone adaptor), you connect your regular telephone to your computer or Internet connection. The ATA is an analog-to-digital converter and it takes the analog signal from your phone and converts it into digital data and transmits it over the Internet. solution voip

This is how Vonage does it, and AT&T 's CallVantage will be doing it. The ATA is free with their services. And utilizing an ATA is so simple that anyone can do it. Open the box, plug the cable from your phone into the ATA instead of the wall socket, and you're set. Based on your computer, and where you live, and what type of Internet connection you have, you might have to also install the software onto your computer, but even my grandmother knows how to do that these days. solution voip

IP Phones - They look just like the phones we're used to. They have a handset, cradles and buttons. But an IP phones use an RJ-45 Ethernet connector instead of the standard RJ-11 phone connectors. It connect directly to your router and all the hardware and software is already built inside to handle your IP calls. Look for Wi-Fi IP phones to be available in the near future, which will allow you to make VoIP calls from any Wi-Fi spot. (Can you see the power of that? Just take your IP phone with you when you travel, and stop in at any Internet café, hotel or other location where you can use your Wi-Fi laptop, and you can "phone home" wherever home happens to be! solution voip

Computer-to-Computer. This is arguably the easiest way to use VoIP. Not only do you not have to pay for long distance calls, there are several corporations that are offering free or low-cost software right now for you to make use of the VoIP technology. All you need is the software, a microphone, speakers a sound card and a broadband or cable DSL Internet connection, and your loved ones sound as if they're in the next room. And, except for your normal monthly ISP fee, there is no charge for any computer-to-computer call...no matter how far. solution voip

And guess what? Chances are, you've already been using the VoIP technology without even being aware of it, any time you've made a long distance telephone call recently. Many of the major phone companies are already applying VoIP technology to reduce their own bandwidth . It's a simple matter of routing thousands of phone calls through a circuit switch and into an IP gateway. Once received on the other side of the gateway, the calls are decompressed, reassembled and routed back to a local circuit switch. solution voip

IP telephony is the wave of the future. It makes sense in terms of ROI, from both an economic and infrastructure point of view. It may take some time, but sooner or later all of the current circuit-switched networks that are in use now will be replaced by packet-switching technology. More and more businesses are already installing VoIP systems. And as the technology makes our way into our everyday language our lives, and our homes, it will continue to grow in popularity. solution voip

According to Forrester Research, they predict that nearly 5 million U.S. households will have VoIP phone service by the end of 2006. The 2 biggest benefits for home users so far are price and flexibility. solution voip

There are some advanced features that make VoIP something worth looking into. With some carriers, you can set up call-filtering options, and actually have some control over how calls from certain numbers want to be handled. For example, you can: · Forward the call to a particular number · Send the call directly to voicemail · Give the caller a busy signal · Play a "not in service" message · Send the caller to a funny rejection hotline

With most VoIP services, you can also check your voice mail on the Internet, or attach messages to an email that is sent directly to your computer or handheld. (By the way, if you're interested in any of these features, not all VoIP companies are created equal, so do a little looking around first, because prices and services do vary).

The second benefit that makes VoIP so attractive for home and small business users is the flexibility. Using VoIP you can make a call anywhere you can get broadband connectivity. Since the IP phones or ATAs broadcast information over the Internet, they can be administered by any provider. For business travelers, this means they can take their phone or ATA with them on the road, and never miss a home phone call!

In a way, VoIP is just a "better mousetrap." But it looks like it's one mousetrap that's here to stay. solution voip

VoIP and local phone service

VoIP and local phone service

by Michael Weaver


With VoIP technology entering the mainstream, it brings the possibilities or huge profits for the companies that provide the service. The current promise of cost savings is driving more and more residential and business users to investigate this technology. But the local telephone companies are not going to give up customers without a fight.
There is a current mandate by the US federal government that all VoIP providers offer E911 service. The initial blocking of this information was with the public switched telephone network maintained by the major telephone companies

The next stumbling block is 'naked DSL' or DSL access without local phone service. This service is rare, but without it a residence would not be able to use VoIP as their primary phone service mechanism. You see, DSL is running over your existing phone line provided by your local telephone company. Drop your local phone service and you'll probably drop your broadband DSL access as well. (Cable broadband access is a viable solution here and the increased cost in cable access should be offset by the reduction on your monthly phone bill)

These are just two fronts in the battle over VoIP. Should companies be compensated for the infrastructures they build? Should E911 service be 'free' and offered as a public service? What about the existing phone service run into our homes? Who pays for those lines to be laid and hooked into the public switched telephone network?

There really are no easy answers to the questions above. The phone companies are not about to give up customers without a fight. They have years and billions of dollars spent in building one of the most reliable communications networks 'currently' known to us. solution voip

Is VoIP the next step in the evolving communications industry? How will this play out with phone companies offering internet and TV services and cable providers offering phone and internet service? The line is being blurred and yet the technology pushes forward.

I don't have the answers, only questions. I know how I'd like to see it all play out, but alas, there is no Nirvana and no, it would seem we all cannot get along. Not when there's literally billions of dollars at stake. There will be winners and losers as this war rages on, but it is my hope that we, the end users, will, in the end, be better for it. After all, we've been down this path many times before and it's turned out ok. solution voip

Remember the advent of the PC and where we've gone since then? Remember the first bulky cellular phones vs. what's available today? Yes, TV's, radios, computers, phones the list goes on. Technology advances will continue to push us into new directions. I'm sure that in the end, VoIP will be as commonplace as the home computer. solution voip

We can leverage this technology today in a cost effective manner. Like any technology how you implement VoIP will make the difference. Whether you're a residential or business user, there can be an immediate benefit. Check with your communications broker to find out if your existing phone needs can be met cost effectively with VoIP. solution voip

VoIP - A Layman's Look - Should You or Shouldn't You?

VoIP - A Layman's Look - Should You or Shouldn't You?

by Dennis Schooley, BBA, CA


So what's all this VoIP hype anyway? I mean we all know that our voice can be delivered to the four corners of the globe over telephone lines. (Actually, I missed that part of second grade math where they taught us that a ball has corners, but everybody says it, so I'll accept it). Alex G. Bell, the second most famous resident of Brantford, Ontario, right after Wayne Gretzky of course, led us down the voice transmission path. solution voip

We're also fully aware of the Internet. Otherwise where would we get our sports scores, weather reports, horoscopes, and genealogy fixes. So why do we care about the real-time transmission of our voice, in telephone quality, using Internet protocol (VoIP)?

Presumably the whole concept was created to deliver some benefit to us techno-ignorant dwellers of the house of the masses. As business people we manufacture shin pads, or we distribute cat food, or we evangelize, but should we be considering VoIP? Will it make us money, or save us time? Will it make us more efficient as a Manufacturer, Distributor, or Evangelist? If the answer to those questions is no, then we shouldn't even think about it. So let's explore those questions. After all, it's all about results. solution voip

Geoffrey Moore introduced the concept that a product must cross the chasm of market acceptance in the 'Technology Adoption Life Cycle' in his book Crossing the Chasm. In his next book, Inside the Tornado, Moore talks about the tornado of market acceptance that lies like a siren beyond the chasm. It appears that VoIP is clawing up the far wall of the chasm, but we don't know for sure whether it will find that toe hold to crawl out, and catch the swirling tornado winds of fortune. All indicators are that it's going to happen. Dorothy and the Tin Man are holding their breath. solution voip

Perhaps the most significant indicator is that the 'business-prevention specialists', a title I usually reserve for lawyers, but in this case is applied affectionately to the Federal Communications Commission (FCC) and the Canadian Radio-television and Telecommunications Commission (CRTC), have begun the task of investigating what should be regulated in the world of VoIP. The FCC has already delivered a ruling on a VoIP product offered by AT&T. That fact in itself should make us all take notice that there must be something good coming, or they wouldn't be showing up at the dance to make sure the band isn't too loud. solution voip

Larry Stocker, of Schooley Mitchell Telecom Consultants in Kansas City says, "if my clients' interest in VoIP is any indicator, then I think there will be a big increase in the provision of the service. We have quadrupled our number of assignments in the last six months alone, for clients that wish to select the right VoIP service, at the right price, from the right supplier. That seems to be a good indicator of market acceptance." solution voip

Another good indicator would be the number of suppliers, including the tier-one Telco's that have entered the fray to provide VoIP in their own particular flavor. That fact should cause us pause. It should cause us to challenge the original premise that 'talking over the Internet will be free', and that there will be no long distance cost any more. If that were the case, would all of these big companies - the renowned leaders in the telecom world - be scrambling to get to market to provide the service? Maybe it's just their way of giving back to society. I'm more inclined to think there are huge profits at stake. solution voip

And now you say, 'but I've already got the Internet, why isn't it free'. Well first of all, you'll need some kind of device that delivers 'telephone quality' over the Internet. Remember, I said 'real time'. Those $20 microphones just don't do it. In addition, have you ever tried to put someone on hold on the Internet, or call forward, or take a voice message - you know, the things that businesses do everyday.

Presumably that's what all these suppliers are running the relay for - to sell you that 'stuff' at the end of the race. Whether they sell it to you outright, or whether you rent it from them for a monthly service fee isn't the point. The point is that there is a cost to get access, as well as proper business applications. Included in the cost, which will be recovered through charges to you, are signaling, routing, protocol, and interface technologies. Oops, that's not layman's talk. solution voip

In addition to the access 'stuff' as a layman would say, there has to be access to the Public Switched Telephone Network (PSTN), or I would never be able to call my mother. VoIP calls have to terminate on everyday telephone sets because I'm pretty sure my mom doesn't have a VoIP set up at her house. She doesn't have a bankcard, won't stay in a hotel that doesn't have 'real keys', and still loves her dial phone (definitely in Moore's technology buying group called Skeptics or Laggards). There is no way I'll be talking to her over her Internet connection - she doesn't have one, and never will. So this VoIP thing will have to access the normal phone system. That's where the FCC and CRTC step in. Their position is that if the PSTN will be accessed, then access fees will have to be paid by the providers. And up goes the cost.

In his book, Implementing Voice Over IP, Bhumip Khasnabish, says "The goals of VoIP implementation are to achieve (a) significant savings in network maintenance and operations costs and (b) rapid rollout of new services."

O.K., so it's not free but there should be 'significant savings' if that holds true. Assuming those savings will be passed on, it should make me more money through cost reduction. Presumably these 'new services' will be designed to save me time, make me more efficient, or provide easier access to my target markets. Just think if one step can be eliminated in the manufacture of shin pads, if distribution channels for cat food are more streamlined, or the Evangelist can find more heathens to convert.

Bill Webster, another Schooley Mitchell consultant in Calgary, Alberta says, "the key is to assess the reliability and quality of service. If the quality is what you need, and by the way, it's improving every day, then a cost-benefit analysis is required comparing your current access to VoIP. Often times VoIP is the winner. As new services with VoIP become available over time, that win will be even more evident for the regular business person."

So there you have it. Should you or shouldn't you, as the title queries? It seems that the answer is akin to; should I or shouldn't I, when Alexander Graham introduced the telephone concept in the first place. I'm pretty sure that everyone, at least those that are alive today, eventually got one. Bell had to deal with laggards too. solution voip

It seems that this is the way the market will develop if the supply and regulatory indicators hold true. VoIP is not out of the chasm yet, but when this many suppliers enter the arena, then functionality is driven up to deliver the 'better mouse trap', price is driven down through competitive alternatives, reliability (the bugs are worked out) is driven up by the same forces, and you have emergence. solution voip

It seems that if you take Webster's advice and prepare the proper cost-benefit analysis, you're likely going to be getting your kite ready for the VoIP tornado. solution voip

VoIP Types that are Available

VoIP Types that are Available

by Alex Rider


Increasingly popular with both today's home users and businesses alike, VoIP looks set to replace traditional phone usage in a big way. Three main types of VoIP exist:
Consumer VoIP

Numerous consumer oriented VoIP services have low cost or free voice calling. This can be through a specific adaptor connecting to broadband services at home, or through a telephone-like program on a home computer. solution voip

Consumer VoIP services allow a really cheap way of calling the public telephony network. Often consumers are able to take advantage of many cost cutting deals. Skype allow customers to call each other for free. solution voip

A problem with such services is that their mode of use is not always apparent, being more complex than the traditional phone. Additionally, if the computer required is busy processing something considerable in size the sound quality can sometimes suffer as a result. Good quality headphones, especially not cheap microphones and speakers, are best used so that the sounds aren't distorted and feedback or background noise is not an issue. solution voip

Small to medium sized company VoIP

"Centrex" is used by a lot of VoIP services. This is a phone service that performs all the central call controls and switching usually done within a box on the wall in your office is actually done at a remote internet hosting center, in a central server. Commonly quoted as a "PBX" in the sky, Centrex services involve customers having telephones on their desks that connect out, via broadband internet, to the PBX servers. This VoIP system means that:

Deployment is a simple affair, phones just requiring plugging into the internet. Lower expenditure is required, the phone service is now generally maintained via the web. Capital spending is lowered, phone switches are not needed. Lowered internal phone call costs occur, in particular between offices and workers at their homes (inter-site calls). There are increased novel ways of working and flexibility, e.g. offices can be more distributed, and people can work from home. solution voip

Big business VoIP

Possibly the oldest facet of the VoIP market is the interconnection between traditional office phone systems (i.e. the PBX) across the various corporate sites. A lot of corporate customers get their phone systems from vendors like Panasonic or Avaya. Commonly via the use of a VoIP adaptor or converter these systems are able to be linked enabling calls that route between different company sites to be carried over the corporate internet connection (corporate VPN). In this way no additional costs are levied on the user. solution voip

In much the same way, a lot of new office phone systems are said to be "IP enabled". Multi-site connectivity which uses an internet connection may well be built in. On the other hand home-worker handsets may be connected to the head office PBX across the internet.

All kinds of cost saving solutions for businesses are offered by vendors, generally as a result of new technology. It is typically well worth discussing the various options available with current equipment maintainers, at least to begin with. solution voip

How to use VOIP for Free International Calls

How to use VOIP for Free International Calls

by Chuck Parrish


Here are a number of services available that allow you to make internet telephone calls utilizing VOIP for free. These services fall into two broad categories. 1) PC software applications made available for free or low-cost that enable PC to PC phone calls over VOIP and 2) VOIP service providers that allow free PC to PC phone calls as a lead-in to their paid services (such as PC to landline or mobile numbers). Many of these applications also enable IM or chat services between users, and some are compatible with Microsoft, Yahoo and AOL instant messaging. solution voip
The first category consists entirely of free or low-cost PC softphone applications that are widely available for download. These range from freeware to shareware to applications available for purchase. Most of these applications rely on existing PC hardware (microphone and speakers or headset) to implement a PC softphone. The common denominator for all of these applications is that both participants in the internet telephone call must be running the same PC softphone software, or at least running software that supports the same protocol on both ends. solution voip

A good example of programs such as this is ExpressTalk, which utilizes the SIP (Session Initiation Protocol) standard, one that has gained fairly wide acceptance. Microsoft Windows Messenger uses the SIP protocol. A SIP provider is required for ExpressTalk, but you can register with many SIP providers at no cost. ExpressTalk includes a rich feature set, with support for features such as CallerID, data compression, use of up to 4 lines and multi-party calling. ExpressTalk provides a very user-friendly interface with one-click access to the integrated phone book and one-click dialing. Currently, there is at least one SIP provider, Voipbuster, that is offering free calls to landline and mobile numbers. There is however, a 120-day limit to free calls before a fee is charged. solution voip

Another source for free PC softphones allowing free PC to PC VOIP calls is the major software download sites. Most of the applications available from these sites require both users to be running the same software. Also, many of these programs are freeware with limited support. solution voip

Probably the most recognizable name in the second category (free PC softphones offered as a lead-in to paid services) is Skype. This provider started a number of years ago by providing a PC softphone that enabled users to make PC to PC internet telephone calls for free. Skype has since evolved into a full-scale provider, but still offers one of the best free PC softphones available. Skype now offers SkypeOut and SkypeIn for calls to and from landline and mobile users. Although this is a paid feature, Skype has made this service available for free until December 31st, 2006. Also, there is a wide assortment of USB and wireless handsets and ATA- type devices available for use with Skype. Another advantage to using Skype is that it is available for PC, Mac or Linux platforms. solution voip

Other examples of this type of provider are Firefly and Gizmo Project. These providers offer a free PC softphone app that can be downloaded and used to make PC to PC internet phone calls for free. They also allow calls to landline and mobile users for an additional fee, which varies among providers. solution voip

Google Talk, which is still in beta form, offers a unique hybrid of features such as voice, chat, IM, email and file transfer. Google Talk will likely gain widespread use, and interoperability is a major goal for the product. Google Talk is currently available for free, and is free to use.

As you can see, it is still possible to obtain free VOIP service. While most of the free services allow only PC to PC calls to made for free, careful research can identify providers with lengthy free trials for calls to landline and mobile users

Sunday, March 22, 2009

To voIP or not to voIP

To voIP or not to voIP

by Jesse Smith


The pros and cons of voIP networking


VoIP networks are relatively new but have been a little slow catching on. This article is written to help anyone interested in using a voIP network. Here, readers will discover a few of the major pros and cons to help decide weather or not a voIP is for them.


First off, what is a voIP network? The voice over Internet Protocol, (nicknamed voIP) is a system used to make phone calls through your computer via the internet. When voIP was first introduced on the market in the 90s, it was advertised as a way to get around long distance phone bills by cheating through the World Wide Web. Unfortunately those original voIP systems failed due to slow internet connections that rendered the technology virtually useless. The more recent birth of high-speed internet connection has initiated a rebirth of voIP and dozens of new voIP systems have been built around this handy little technology.


You can do a million things with voIP. With a good voIP carrier you can use it to make regular phone calls, you can build an in-house phone network for your office, or you can create a world-wide network with your distant business partners. VoIP networks can even be used on the road with the proper equipment like a mobile satellite internet connection.


VoIP networking has several advantages over using a regular phone line, but as we will also see, it can cause you a headache or two if you don't have a good set up for your voIP or if you try to use it for the wrong things.


Pros


One main advantage to using a voIP is that it's cheep, some programs are even free. VoIP treats all calls the same, local and long-distance. This means that with the proper voIP equipment, you can call your next door neighbor or your old exchange student in Finland, it's all the same thing to a voIP.


Another great thing about this system is the fact that you can connect to any computer with a good internet connection and still make your phone calls.


Last of all, most networks are set up so that all incoming phone calls come automatically to your phone through the computer you are using no matter where you are. This means you won't miss personal calls at work and you won't miss business calls at home.


Cons


Don't try to use this phone at Grandma's house. Her low speed dial up modem may cut you off. This system works best with a high speed connection and unless you have special software for the phone (software comes standard with most voIP services), it can slow down other operations that your computer is performing.


If you have an emergency and call 911 through a voIP, don't expect the police, firefighters, or ambulance to be able to trace the call and automatically know where you are. The nature of this system makes it difficult to track the location of the caller. This "Con" could be a "Pro" if you are trying to avoid a stocker or if you want to prank call an old friend.


Don't bother trying to send a fax through the voIP because it won't work. If you need to send a document you should get an additional phone line. I personally think you'd be better off just sending an email.


The last disadvantage of this phone is that when the power goes out, so does your ability to make a call. For this reason, most voIP people have some sort of backup phone line or cell phone in case of an emergency.


In conclusion, a voIP network can be a handy little money saver, especially in the office. Just make sure you have a good internet connection before you set up a voIP and it's always a good idea to have a separate phone for emergencies.

VoIP Captures New Markets

VoIP Captures New Markets

by Donald Wilson


Close to 1200 companies are now providing Voice over Internet Protocol (VoIP) service in the US and Canada. Despite this figure more and more cable companies, DSL operators, and telecom majors are moving to this technology, most likely because they realize that VoIP is the future of telephony. They also likely realize that the market is still wide open, making now the best time to capture it.
The success of VoIP services can be boiled down to two factors. Cost is the first factor. Unlike conventional telecom companies, VoIP companies do not need to invest in expensive infrastructures because the Internet serves this function already. This means they can start and run a phone service at a tiny fraction of the cost of a conventional telecom company--a savings that can be passed on to the consumer.

This allows VoIP companies to make a profit while charging rates that are comparatively very low. In fact, some VoIP companies offer call plans starting as low as $9 a month. Furthermore, most of VoIP companies offer unlimited calling across the US and Canada. The end result is a phone bill half that which the average phone subscriber is likely to pay for conventional telephone service.

The second factor to the success of VoIP services is all the low-cost or no-cost added features. The average VoIP phone comes with a plethora of useful features. These features likely include caller id, call-waiting, three-way calling, call blocking, distinctive ring, international call forwarding, call waiting disable function, repeat dialing, return dial, call filtering, sequential ringing, secondary virtual phone number, additional service lines, toll-free numbers and Web-based management.

This is a massive improvement over the features offered by most conventional services, and since they are usually provided at no additional charge by VoIP services the customer is getting a phone service that not only costs less, but also offers more features. More and more Americans and Canadians are switching to the VoIP services for just this reason. The only additional expense is the up-front cost of the installation of a broadband cable connection or a DSL line, which of course many already have for their computer connection.

Initially the VoIP services were limited to the geeks of the world, who used telephony software that was available free on the net and ran on a computer. This option never gained popularity because the voice quality was usually poor and the service only allowed calls to be made from computer to computer. The requirement for both users to be online and in possession of similar software in order connect over VoIP was a serious limitation.

Once the infant VoIP software was modified to allow connection to specialized or standard phones through adapters it became possible to call from one phone to another. It was then that the potential of VoIP was realized. When companies like Vonage launched an aggressive campaign to woo traditional phone subscribers the technology got a significant further boost. After that the market absolutely exploded.

Friday, March 20, 2009

VoIP phone service - Increasing business efficiencies all the way.

by Kristen Kiya


Investment in VoIP technology is on the increase. As a matter of fact, cable companies have been the latest entrants in the arena and are giving a tough competition to the Internet service providers in different parts of the world. The market for VoIP phone service is growing by leaps and bounds. The results of the latest research substantiate this industry trend. Increasingly, the circuit-based TDM networks are being replaced by IP-based architecture as more and more organisations are making the most of the operational efficiencies of voice over IP.
And the best part is that the broadband Internet phone service is becoming innovative with time. New and better protocol gateways are being introduced to enhance the quality of calls. The installation process has also become simpler - leading to a more wide-spread use of Internet technology.

VoIP services are the best for quite a few reasons. First and foremost, this phone service come with superior voice quality - more so in high bandwidth. These services can be easily integrated with existing infrastructure of client companies. Moreover, the costs involved are significantly less as compared to the services of traditional phone operators.

Voice over IP services are reliable and the quality of service is comparatively better. There are minor hitches that the clients might face that include some voice quality problems and the need to reboot the DTA. Client organisations could tune their networks to identify and correct these problems. They could also get in touch with the VoIP Internet phone service providers.

In this new technology, the voice is digitalised and sent over the Internet. At the destination, the digitalised voice is converted into normal voice through facilitating technology. In VoIP business phone service, a high speed Internet connection is used for making telephone calls over the Internet. With the emergence of VoIP, the monopoly of traditional service providers over telephone services - especially the long distance phone services - has been eroded to a significant extent. The add-on benefits such as easy transfer of images, videos and texts on the same network have made these IP services all the more popular.

VoIP phone services come with some other functionality as well. Voice mail, 3-way calling, caller ID, call forwarding, and call waiting are some of the specialised services that are available. This fact holds special significance for businesses such as call centers and contact centers. They can now take care of their customers in a more efficient manner.

To conclude, one could reiterate the increasing popularity of IP telephony service. This technology is proving to be highly beneficial for business users - especially those having a global presence. The institutional users of this innovative technology are making the most of the situation. As a matter of fact, the future of VoIP services are being decided by the specific needs of the voice protocol users in this category.

VoIP phone service - Increasing business efficiencies all the way.

VoIP phone service - Increasing business efficiencies all the way.

by Kristen Kiya

Investment in VoIP technology is on the increase. As a matter of fact, cable companies have been the latest entrants in the arena and are giving a tough competition to the Internet service providers in different parts of the world. The market for VoIP phone service is growing by leaps and bounds. The results of the latest research substantiate this industry trend. Increasingly, the circuit-based TDM networks are being replaced by IP-based architecture as more and more organisations are making the most of the operational efficiencies of voice over IP.
And the best part is that the broadband Internet phone service is becoming innovative with time. New and better protocol gateways are being introduced to enhance the quality of calls. The installation process has also become simpler - leading to a more wide-spread use of Internet technology.

VoIP services are the best for quite a few reasons. First and foremost, this phone service come with superior voice quality - more so in high bandwidth. These services can be easily integrated with existing infrastructure of client companies. Moreover, the costs involved are significantly less as compared to the services of traditional phone operators.

Voice over IP services are reliable and the quality of service is comparatively better. There are minor hitches that the clients might face that include some voice quality problems and the need to reboot the DTA. Client organisations could tune their networks to identify and correct these problems. They could also get in touch with the VoIP Internet phone service providers.

In this new technology, the voice is digitalised and sent over the Internet. At the destination, the digitalised voice is converted into normal voice through facilitating technology. In VoIP business phone service, a high speed Internet connection is used for making telephone calls over the Internet. With the emergence of VoIP, the monopoly of traditional service providers over telephone services - especially the long distance phone services - has been eroded to a significant extent. The add-on benefits such as easy transfer of images, videos and texts on the same network have made these IP services all the more popular.

VoIP phone services come with some other functionality as well. Voice mail, 3-way calling, caller ID, call forwarding, and call waiting are some of the specialised services that are available. This fact holds special significance for businesses such as call centers and contact centers. They can now take care of their customers in a more efficient manner.

To conclude, one could reiterate the increasing popularity of IP telephony service. This technology is proving to be highly beneficial for business users - especially those having a global presence. The institutional users of this innovative technology are making the most of the situation. As a matter of fact, the future of VoIP services are being decided by the specific needs of the voice protocol users in this category.

How VoIP benefits Modern Business

How VoIP benefits Modern Business

by Roberthopkins


VoIP Benefits to Business
VoIP is really a wonderful technology to all the corners of the world. VoIP (Voice Over Internet Protocol) has been a trendsetter for all the people doing business all over the world. VoIP is mainly used for communication purposes; It's a great alternative to traditional telephones. It plays an important role in saving lot of money in long distance calls to business and common people.

Most of the Business Migrate to VoIP Telephony system.

If you take Big, small or medium companies among the essential things for a business to run, communication is very essential. For ex If you take a business whether it is small, medium or large making communication with clients, employees are vital, some companies have branches all over the world and some companies may have clients all over the world to help them the most Invention of VoIP has become a boon to business people where the cost of making an long distance call is very low compared to traditional phone charges.

Guidelines for Switching to VoIP Telephony system.

I'm now going to explain you about the guidelines you need to check before switching to a complete VoIP telephony system.


When your business has more 70% of your clients living in other state or country.
When you have plenty of branches spread across the world.
Need to often conduct conference calls, talk with clients, talk with employees etc.
VoIP Service Provider Selection Basics

There are plenty of VoIP service providers and you need to take a correct decision on which VoIP service provider will be suitable for your business. All the calls that you are going to make for your business are vital, you need to make sure that any VoIP service provider you select must have this following things.


Round the clock - call center to attend your issues either by phone or email.
Track record of their support and how quickly and qualitatively rectify the issues.
Check a trial with the sound quality before signing up for a plan.
Compare Call charges with other service provider before accepting the plan.
Make sure you get some value added benefits on signing up for the plan like free calls to certain destinations or numbers.
VoIP without Computers

To operate with VoIP you don't need computers anymore, VoIP routers are available in all leading tech shops or you can purchase it any one of the leading online store. This is how you will do, VoIP Router helps you to connect analog or telephones to the Internet, this enables you to avoid computers for making VoIP calls.

Thursday, March 19, 2009

VoIP solutions: Offers feature-rich communication

VoIP solutions: Offers feature-rich communication

by Kristen Kiya


VoIP or voice over Internet protocol is an advanced communication technology that routes users’ telephone call over the internet or an IP network. Business, corporate professionals and residential users are opting for next generation mobile high speed data transfer for making their work easier and simpler. Voice over IP allows the user to send and receive interactive videos, voice and image files through a single channel. As a matter of fact, this allows the user to be benefited with cost efficiency and better productivity. Availing the kind of VoIP solution depends upon the type, size and operations of a business.
VoIP solutions allow a vast array of services, software and hardware to work together and to create flexible, feature-rich communication solutions with many attractive benefits. An Internet telephony solution is a saving for any organisation that deals in longer distance or international calling, as it costs significantly less when compared to the traditional PSTN services. These advanced solutions even result better in terms of network integration, functionality, security, reliability and coordination among their various other services.

There are two types of business VoIP solutions i.e. call termination service and IP Centrex service. The call termination service is suited for SMEs or small medium enterprises, as calls are terminated by using public internet or privately managed IP networks. In a way, it increases the profit margin of SME business by reducing the monthly telephone expenditure by upto 50% compared to the traditional PSTN. For larger organisations, the IP Centrex or Hosted Centrex service of the Voice over IP solutions fit better. This solution deals with the virtual PBX replacement service. IP Centrex refers to a number of IP telephony solutions where Centrex service is offered to a customer for transmitting voice calls over IP network in packet streams. Thereby, IP Centrex is built upon the traditional benefits of Centrex by combining them with the benefits of IP telephony. In the IP Centrex service, the business house has to choose the service provider that offers PBX from their "host" soft switch at their POP over business's existing broadband connection.

The VoIP solution offers the cheapest way of calling over the Internet as it uses single cable for sending and receiving a data. Moreover, to ensure the best solution VoIP, one has to consider the ability of a network to support high-quality VoIP calls and best configuration of hardware and software.

VoIP Switch Partitioning: Bringing in a new era of network convergence

VoIP Switch Partitioning: Bringing in a new era of network convergence.

by Angela Hayden


The significance of VoIP is immense in the modern day world. This innovative communication technology can be used in more ways than one and is increasingly finding applications in diverse fields & industry segments. The fact that VoIP technology is quite robust as well as flexible has helped in this trend.
Small and medium sized businesses (SMBs) as well as large corporations are making the most of the prevailing scenario to enhance their profit margins and reduce costs. More and more institutional users are opening up to the endless possibilities of voice through VoIP switch partitioning. As a matter of fact, voice switch partitioning is bringing in a new era of network convergence.

Quite a few companies are coming up that design and develop VoIP switches. Used with some of the most innovative solutions in the field of communication, these switches are being put to specific uses in diverse industry segments.

The needs of customers and end-users of that specific industry are identified for the purpose. The managed services solutions are then designed incorporating the specialised needs and requirements. Special functionalities such as voice mail make these services all the more useful to the end users. The corporate users establish a long lasting relationship with their customers. The end users make the most of special facilities that are on offer. The productivity of the organisations using these solutions shows a significant increase. There are also significant cost efficiencies that can be harnessed using managed VoIP services.

The implementation of the hosted VoIP switches is also quite simple. The in-built technology ensures that the corporate users are able to integrate these solutions with their existing infrastructure. The resources - in terms of time taken and money spent - are quite nominal viz-a-viz the cost efficiencies and productivity advantages that these solutions entail. The managed network switches also come with the option wherein the corporate users can make a move to more innovative solutions with time. The need to change interface devices is not necessary.

VoIP - Saving on the Bundle

VoIP - Saving on the Bundle

by Susan Anderson


The use of VoIP services is really in it's infancy at the present time, and like an infant will grow as time moves forward.
While the business community has been on the forefront of the use of VoIP and broadband phone services, it's use is catching on quick with the general public. The drive to cut costs and have fewer bills to keep up with are just a couple of reasons that consumers are beginning to take a serious look at VoIP and broadband phone services.

Cable television companies have begun to offer their clients service bundles which can include cable tv, broadband internet and broadband phone service all in one. These bundles are usually priced to save consumers enough on their separate monthly services that it makes sense to make the switch to the bundled packages.

Consumer savings also doesn't stop at the bundle. Depending on the service provider and the package chosen, there is also the aspect of cutting long distance costs to zero when using broadband phone services. This free long distance is an offer which some consumers simply can't pass up, when combined with the extra savings on the service bundle.

If you are considering subscribing to a bundled service, there's a few things you should know up front, and don't be shy asking questions before you buy.

Before you can know if you're truly getting the best deal is to know what you're actually paying before you decide to go with a bundled service.

Add up your true present costs, factoring in:

* Present monthly cable or satellite bill

* Your average monthly pay per view movie purchases

* Your monthly phone bill without long distance charges

* Your average monthly long distance charges

With this information at hand, you will know at a glance which bundle will save you money.

Also, when inquiring about the service plans, be sure to ask about setup and equipment charges. There will be variations in these charges with different providers and their bundled services. These are usually one time fees, if any.

If you haven't been contacted by your cable tv or internet provider about these services yet, don't be timid about asking. If they don't offer these services yet, they will shortly. As the competition for your business grows, so will the services which are offered. It's only a matter of time.

VoIP carriers - Growing popular with time

VoIP carriers - Growing popular with time.

by Kristen Kiya


VoIP has emerged as the latest technology that facilitates communication. Making long distance calls at affordable costs is now possible â€" due to the emergence and growing popularity of IP telephony. Many corporate users are implementing these solutions within their organizational context to reduce costs and augment their profit margins. Others are realizing the business opportunities of VoIP solutions in captive markets and making the most of reselling opportunities in this domain.

The point is that corporate users are finding it beneficial to replace traditional phone systems with VoIP carriers and solutions. However, before the deployment of the same, it becomes important that a proper research is initiated. SMBs as well as large corporations can then benefit from the innovations and opportunities in the telecommunication domain and realize their full potentials.

But before that, certain facts need to be mentioned that can be taken as constant. First and foremost, the IP solutions can be easily upgraded to newer and better versions if circumstances so demand. VoIP carriers ensure that the systems can be upgraded with the advancements in technology.

Secondly, the importance of a voice over IP provider and wholesale carrier services cannot be overemphasized, especially in the organizational context. With VoIP carrier services, organizations can bring in large savings in their phone bills. The call quality is impressive â€" if the wholesale carrier services are obtained from carriers of repute.

A potential corporate user can easily set up an account with the providers of these services. It can check out the prices, plans, features and other QoS issues before making a final decision on selecting a VoIP carrier. Certain selection criterion exist that should be taken into account before selecting a broadband service provider. Apart from pricing and customer service, the other two key features include ease of use and upstream and downstream bandwidth connection rate.

End user benefits of using these voice services are many. Users can stick to their existing phone numbers. Other key features that are a part of many such carrier service plans include call waiting, call routing, 3-way calling, teleconferencing, video-conferencing, instant messenger service, and dedicated fax lines. Certain plans are specifically designed for long distance callers. All these features have special significance for call center as well as contact center operations.

Different VoIP plans may vary between service providers; however, one thing is common. It is possible to call any telephone number almost anywhere â€" whether it is a long distance number or an overseas phone number. An end user can use the services through personal computers or special VoIP phones. They could also combine their existing phone systems with telephone adapters to make internet enabled calls.

VoIP Solution Providers: Opt for the best

VoIP Solution Providers: Opt for the best

by Angela Hayden


Big players in the telecommunication industry are offering advanced VoIP solutions. These solutions enable users and customers to make long distance or international calling at minimal rates. Voice over IP solutions allow a vast array of services, software and hardware to work together. Thereby, this creates flexible, feature-rich communication solutions with the add-on benefits. Voice mail, 3-way calling, caller ID, call forwarding, and call waiting are some of the specialised services that are available. Companies offering these IP solutions are known as VoIP solution providers. VoIP or voice over internet protocol offers easy transfer of images, videos and text over a single IP network that has made Internet telephony solutions all the more popular. This fact has a special significance for businesses holding global presence, for instance MNC's, call centres or contact centers. VoIP providers offer services to their customers in a more efficient manner, as the voice call process is based on the IP packet switching technique of a network.

Before availing services from the VoIP solution providers, potential users and customers need to take a thorough check on the type of services that they are offering. The requirement of the services varies from organisation to organisation. Well, the basic thing that must be considered is the call rates for different destinations; this will let the user know all the routes that provider is offering. In addition, the voice quality and the presence of multiple routes or switches with the contingency for back up routes is another factor that should be considered while opting for the voice over IP solution provider. Apart from that, the provider that offers the best services like a high speed broadband connection at required bandwidth, storing incoming calls to voice mails, sending voice mail over e-mail attachments, network integration, functionality and security of service.

In a nutshell, one should opt for a provider who offers wholesalers and retailers who offers some part of the VoIP switch to the potential users at an affordable rate. Moreover, the provider must operate their customer services around the clock. These are the key qualities that increases the output and expand the business arena, if you are planning to venture into the VoIP solution platform.

Monday, March 16, 2009

VoIP vs. PBX - VoIP is Winning the Battle

VoIP vs. PBX - VoIP is Winning the Battle

by Andrew Stratton


PBX phone systems were the standard in recent years. These were needed to handle the huge telephony needs of big business. But a PBX is expensive, high maintenance, and difficult to upgrade when the company needs change.

With the ubiquitous Internet availability, businesses of all sizes have another option for their demanding telephony needs. This is a VoIP system.

What is VoIP?

VoIP is the acronym for "Voice Over Internet Protocol."

Protocols are the policies for how all things related to the Internet should work. These rules are in place to make sure that people around the globe are working with the same rules which will help the Internet work best.

So, VoIP is the international standards for how the human voice can be transmitted over the Internet.

Traditional Communications

Consider the fixed landline in your home. Your home phone has a physical wire which is connected to a local telephone pole. That wire then connects to a group of

others at the telephone company's central office. And finally, the utility has lines to all of their other central offices where lines exist.

When call from your home, the utility sends your call over the lines to the line of the person you are calling using the central office locations.

To make this happen, the phone company uses a Public Switched Telephone Network, or PSTN. This process uses dedicated lines and is relatively costly because of the need for all of the physical wiring and equipment.

PBX System

An office business has physical lines which come into the building from the utility company, and then physical lines which connect each phone within the building to the main wired control panel as well.

Traditionally, the business' PBX or "Private Branch Exchange" would route the calls that come into the building for the different extensions in the system.

While this set up is certainly effective and has its place in certain operations, a small business owner may consider this larger system more complicated to administer.

In addition, PBX is often cost prohibitive for medium or small businesses to purchase, leaving a small business owner without many options.

VoIP Phone Systems

Many offices of all sizes are now moving away from PBX, and embracing VoIP technology.

Businesses can use this newer technology to address their telephony needs with ease of administration, the relatively easy ability to upgrade their systems, as well as

the number one advantage ... reduced costs.

This advanced technology allow large, medium, and small business communication to operate over their existing data network.

Where in the past, each phone and each computer had to have its own line to connect to the central network of the building, now only one is necessary.

Just as your computer sends out digital data over the corporate Ethernet network, your voice over IP phone can turn your voice into digital data and send it the same way and over the same cable.

Also, when wireless networks are available, the transmissions can use the wireless network as well. Cellular phones are one example of this wireless technology.

When you look at VoIP vs. PBX, it is easy to see that VoIP is the technology being adopted now, and large PBX systems are an effective traditional communications method, but a cumbersome one.

Just as how, fax machines were the way to pass documents from one location to another, but now, we use e-mail ... PBX has been the way to route calls but now

VoIP is taking over our telephony needs.

Small Business Phone System with VoIP

Small Business Phone System with VoIP

by Andrew Stratton


As the owner or manager of a small business, you likely have struggled trying to find a telephone system just right for your office needs.

A large corporation may be able to absorb the costs of an PBX system and the staff to maintain it. But you as a small business owner probably have a need for a much more efficient, and cost-effective option.

With a single receiver or multiple lines, new technologies exist which can be both affordable and easily administered by your existing office staff.

Traditional Small Business Phone System

To understand how far phone systems have come, it is important to understand where they have been.

Small business phone system options of the past were usually a collection of many individual lines, each dedicated to the use of one or two handsets.

This drove costs up, and it made simple features like internally transferring calls almost impossible.

Computers could all be connected to one in-house router, and all the office needed was one Internet connection. This was not the case with phone systems without some serious PBX equipment.

Today's Small Business Phone System Options

With the explosion of the Internet, programmers started addressing the limitations of existing phone systems and developed a much more efficient technology with "Voice over Internet Protocol" or VoIP.

VoIP makes it possible for you to make and receive calls through your existing computer network rather than through traditional means.

Essentially, your calls arrive at your desk the same way that your e-mail messages do. And they do so through your existing Internet connection, rather than a bunch of expensive lines.

VoIP Cost Savings

One of the biggest advantages for small businesses using VoIP is the cost savings.

Rather than a multitude of lines coming into your building, and then physically running the cable inside your building to each extension, you simply use the existing Ethernet cable, which is already installed for your computers.

You also see savings in long-distance charges because you make all of your calls over the Internet rather than through the utility company.

Upgrades and Expansion

When it is time to upgrade or expand to fit more users, the task is as simple as plugging in a new phone.

Gone are the days of having to run new wire to the handset and manually programming the central PBX to handle the calls to and from.

This new "plug-n-play" technology allows your telephone set-up to be easily upgraded and completely scalable for your growing business needs.

Traditional Phone Line vs VOIP Phone Service - What Should You Use?

Traditional Phone Line vs VOIP Phone Service - What Should You Use?

by Dr. Alfred J. Santoro


Many consumers are trying to decide whether to keep their old Ma bell lines. Prices are going up, service is going down. People are smart. There see all the junk fees that are added on top of their phone service bills and many are just plain fed up!

It seems everywhere you look, homes are being outfitted with high speed cable lines or DSL lines because computer access is so important for all of us. That is where VOIP service comes in. VOIP stands for voice over internet protocol. Simply put, talking on your phone through the internet. In order for VOIP service to work, it must run over a high speed internet line such as cable or DSL. It does NOT work on dial up networks. With the cost of high speed internet for the home becoming more and more reasonable it is a natural progression for more homes to switch to VOIP service for their home telephone services.

In the past the major complaint with VOIP service was that there was a hollow sound to it. Technology, especially bandwidth from your internet carrier has improved the quality immensely. There may still be times when you get a hollow sound with VOIP service. It can happen occasionally, if you are downloading large music files while on the phone. However, this is easily rectified by simply pausing the download.

The major benefit of VOIP service is the cost. For example, let say in a specific region of the country the monthly cost of your telephone service is $50-$60. This price would include a few extra features that you can purchase from the telphone company ala carte. VOIP service typically comes with all the features you could want on your phone service. The difference, price. With one particular company the monthly cost was under $30. That is a huge difference in price and represent a large yearly savings for you.

When considering VOIP you must also do your research. There are various different companies that offer VOIP service. Some are better than others from a feature point of view as well as a customer service point of view. And, the companies that advertise the most are not necessarily the best. Do your due diligence and reap the benefits of this greatly improved technology.

For more information click on the first link in the resource box below.

Know more about VoIP solutions

Know more about VoIP solutions

by Kristen Kiya


Voice communication has dramatically transformed the way companies used to conduct their business around the world. By knowing deeply about the benefits and usage of IP telephony, businesses are rapidly moving from traditional mode. Today, tremendous growth and potential opportunities in Voice Over IP has changed the way companies communicate in providing better cost control and productivity enhancement compared to PSTN. The quality of voice on VoIP is better than Public Service Telephone Network (PSTN) over long distance and international calling. VoIP or Voice Over Internet protocol is used for transmitting voice, video and data over an IP network i.e. high speed broadband connection.

The telecommunication industry is flooded away with VoIP solution providers; but if you are looking for the best services then go for the thorough search and research. You must select the voice over ip provider that offers wholesale carrier services, reseller programs and business solution to their clients from various sectors of the industry. While opting for business VoIP solutions, user must look into the features that supports;

1. Functionality: user can do multifarious job while doing one; like calling and checking the mails simultaneously.
2. Reduced cost: Voice Over Internet protocol drastically cut down the communication cost as it is based on packet switching technique.
3. Quality Network: User must opt for provider that provides quality network to ensure an enhanced communication.
4. Reliability and Security: This feature satisfies the customer that there data or communication is saved.
5. Scalability: VoIP provides user to call and carry the phone anywhere around the world.

For handling VoIP quality, user must opt for high speed broadband connection as well as look for an availability of required bandwidth. Well, for making cheap calling through voice over Internet protocol, user requires a computer, broadband connection, Analog Telephone Adaptor or ATA and latest voice over IP services. This allows the user to make calling as normal using standard phone lines. The function of ATA is to converts analog voice signals to a digital signals that Internet can understand. It sends the signal over IP networks to reach the specified destination. Before reaching at receiver's end, ATA reconverts digital data into analog voice.

User must look in for the cheapest and the best VoIP solutions which offer benefits like unlimited long distance and international calling at minimal cost. These solutions are designed depending upon the requirement of various organizations. So, before opting for the best solutions user must keep in mind the factors like speed, voice quality, call tariff network integration, feature richness and so on. Internet Telephony is catering the growing demands of companies, business houses and residential users with their innovative VoIP solution.

Sunday, March 15, 2009

Business VoIP solutions: select the best solution

Business VoIP solutions: select the best solution

by Kristen Kiya


The business houses that deals in outsourcing bids an adieu to traditional Public Switched Telephone Network for their daily communicating needs. The conventional PSTN communication system is based on heavily regulated network of circuit switched technique. This circuit switched network charges heavy on every call. Today, with an advent of IP telephony, business houses make long distance or international calls at minimum rates. Switching to VoIP solutions has become a logical alternative for many business and corporate houses that are looking for definite improvement in their profits.

The VoIP solution varies on the basis of type, size and operations of business. There are two types of business VoIP solutions i.e. call termination services and IP Centrex service. So, depending upon business solutions, voice over IP service varies from small, medium and large organisation to improve on the call productivity and cost efficiency. While availing call termination service, any business or corporate house can reduce monthly telephone expenditure by 50 % compared to traditional PSTN. Well, this is because business calls are terminated by using public internet or privately managed IP network. Thereby, it increases the profit margin of the business. The IP Centrex or Hosted Centrex service deals with virtual PBX replacement service. In the IP Centrix service, business house has to choose the service provider that offers PBX from their "host" soft switch at their POP over business's existing broadband connection.

For making cheap calling through VoIP, user requires a computer, broadband connection, Analog Telephone Adaptor or ATA as well as latest VoIP services. This allows the user to make calling as normal using standard phone lines. While searching for the best VoIP business solution provider, user must look for features like voice quality, cost efficiency, network integration, functionality and security.

The role of VoIP resellers

The role of VoIP resellers

by Kristen Kiya


Reselling opportunities in IP telephony services have become prevalent in the present day world. New business avenues have opened up and the VoIP resellers are making the most of the up-beat market conditions. The traditional phones have been replaced with voice over IP solutions - and the demand for IP telephony services is on the increase.

The concept of call termination takes on added significance within this framework. In call termination, calls are routed over the Internet. It becomes possible to send data, voice and video simultaneously over the same network. More than one call can be made at a single point in time - and that too at very high speeds. These features have significant importance - especially when one is talking about meeting the needs of corporate users such as contact centers, call centers and other entities. As a matter of fact, industry trends show that the corporate users are more than eager to benefit from the innovative solutions that are on offer.

The SMBs and call centers are very much enthusiastic about making the most of the IP telephony solutions to improve their business efficiencies and to reduce their costs. The business VoIP resellers fill in the void for the same in specific geographic locales.

And it does not take too much to become a branded VoIP reseller. A corporate entity does not need to have know-how on the technical aspects of voice over ip to become a reseller. All that is needed is an extensive client base and a "more than adequate" marketing presence. A corporate entity that fulfil these two conditions can become a branded reseller of VoIP- and that too without any trouble. To achieve this, it has to subscribe to the VoIP reseller programs that are offered by the service providers.

It can then acquire the know-how and the infrastructure from the service providers that would be necessary for call termination; the same can then be sold to end-users and customers - sometimes, even with specific brand names.

Quite a few players are taking advantage of the VoIP reseller opportunities in this domain and making their presence felt.

Saturday, March 14, 2009

Voip Set Up Guide For Your Home

Voip Set Up Guide For Your Home

by Andrew Korn


Telephone bills can add up, especially if a person makes a lot of long distance calls. Fortunately, thanks to advancing Internet technology there is an excellent calling alternative when people want to save on long distance. This alternative is called VoIP, (Voice over Internet Protocol). With VoIP voice travels through one's Internet connection rather than the phone line.

VoIP's main advantage lies in its extremely discounted price, if the service even charges anything. Free VoIP setups are typically the case when computer-to-computer communication is used, though there are a few computer-to-phone services available that are also free. In a VoIP arrangement where a price is charged, the fee is nominal, though can vary in payment method. For example, some VoIP services will work like a calling card or a prepaid cell phone. Users buy a certain number of minutes, with the amount being significantly higher than what would normally be available through calling cards or prepaid cell phones. Minutes for international calls might be slightly more expensive, but not much more. Other VoIP payment arrangements involve a person paying a monthly or annual subscription fee. These fees can range from $20 to $200, though the average price is around $25. In a subscription arrangement users get an unlimited number of long distance calls.

So, how does one go about finding a VoIP provider? They can start by investigating the VoIP services offered by their Instant Messenger. This is because most of the major messengers, (including Yahoo, AOL and MSN), will allow for some form of VoIP communication. Yet, if a person is not satisfied with what is available with their messenger, they could do a greater search by making inquires on a search engine. The best keywords to use are "VoIP", "free Internet calls" or "Internet calling." The quotation marks should be included, since they help tell the search engine to look just for these specific phrases. Alternatively, they could do searches on some of the most well-known VoIP services, such as Skype, Vonage and Ooma.

Once a provider has been found, a person will need to set up their computer for VoIP communication. There are two ways this is done. The first way involves using a microphone or headset for communication. The second way involves getting a VoIP telephone. Both methods work the same way when it comes to setup, at least if a person is using USB versions, (which is the most common format for modern-day computer devices). Anyway, with a USB connection, all a person has to do is plug in the device and it is automatically ready for use. Some additional configurations may need to be done within the VoIP service itself, so that the phone or microphone are detected, but this usually isn't hard to do.

In conclusion, if a person is interested in saving money on their phone bill, they should look no further than VoIP communication. The service is cheap and pretty much easy to use and set up. The only downside is that sometimes the voice quality is not as good, but this can be greatly improved if a person uses DSL or cable Internet.

VoIP Switch Partitioning: Bringing in a new era of network convergence

VoIP Switch Partitioning: Bringing in a new era of network convergence.

by Angela Hayden


The significance of VoIP is immense in the modern day world. This innovative communication technology can be used in more ways than one and is increasingly finding applications in diverse fields & industry segments. The fact that VoIP technology is quite robust as well as flexible has helped in this trend.

Small and medium sized businesses (SMBs) as well as large corporations are making the most of the prevailing scenario to enhance their profit margins and reduce costs. More and more institutional users are opening up to the endless possibilities of voice through VoIP switch partitioning. As a matter of fact, voice switch partitioning is bringing in a new era of network convergence.

Quite a few companies are coming up that design and develop VoIP switches. Used with some of the most innovative solutions in the field of communication, these switches are being put to specific uses in diverse industry segments.

The needs of customers and end-users of that specific industry are identified for the purpose. The managed services solutions are then designed incorporating the specialised needs and requirements. Special functionalities such as voice mail make these services all the more useful to the end users. The corporate users establish a long lasting relationship with their customers. The end users make the most of special facilities that are on offer. The productivity of the organisations using these solutions shows a significant increase. There are also significant cost efficiencies that can be harnessed using managed VoIP services.

The implementation of the hosted VoIP switches is also quite simple. The in-built technology ensures that the corporate users are able to integrate these solutions with their existing infrastructure. The resources - in terms of time taken and money spent - are quite nominal viz-a-viz the cost efficiencies and productivity advantages that these solutions entail. The managed network switches also come with the option wherein the corporate users can make a move to more innovative solutions with time. The need to change interface devices is not necessary.

VoIP solutions: Offers feature-rich communication

VoIP solutions: Offers feature-rich communication

by Kristen Kiya


VoIP or voice over Internet protocol is an advanced communication technology that routes users telephone call over the internet or an IP network. Business, corporate professionals and residential users are opting for next generation mobile high speed data transfer for making their work easier and simpler. Voice over IP allows the user to send and receive interactive videos, voice and image files through a single channel. As a matter of fact, this allows the user to be benefited with cost efficiency and better productivity. Availing the kind of VoIP solution depends upon the type, size and operations of a business.

VoIP solutions allow a vast array of services, software and hardware to work together and to create flexible, feature-rich communication solutions with many attractive benefits. An Internet telephony solution is a saving for any organisation that deals in longer distance or international calling, as it costs significantly less when compared to the traditional PSTN services. These advanced solutions even result better in terms of network integration, functionality, security, reliability and coordination among their various other services.

There are two types of business VoIP solutions i.e. call termination service and IP Centrex service. The call termination service is suited for SMEs or small medium enterprises, as calls are terminated by using public internet or privately managed IP networks. In a way, it increases the profit margin of SME business by reducing the monthly telephone expenditure by upto 50% compared to the traditional PSTN. For larger organisations, the IP Centrex or Hosted Centrex service of the Voice over IP solutions fit better. This solution deals with the virtual PBX replacement service. IP Centrex refers to a number of IP telephony solutions where Centrex service is offered to a customer for transmitting voice calls over IP network in packet streams. Thereby, IP Centrex is built upon the traditional benefits of Centrex by combining them with the benefits of IP telephony. In the IP Centrex service, the business house has to choose the service provider that offers PBX from their "host" soft switch at their POP over business's existing broadband connection.

The VoIP solution offers the cheapest way of calling over the Internet as it uses single cable for sending and receiving a data. Moreover, to ensure the best solution VoIP, one has to consider the ability of a network to support high-quality VoIP calls and best configuration of hardware and software.

SOLUTION VOIP