The role of VoIP resellers

The role of VoIP resellers

by Kristen Kiya

Reselling opportunities in IP telephony services have become prevalent in the present day world. New business avenues have opened up and the VoIP resellers are making the most of the up-beat market conditions. The traditional phones have been replaced with voice over IP solutions - and the demand for IP telephony services is on the increase.

The concept of call termination takes on added significance within this framework. In call termination, calls are routed over the Internet. It becomes possible to send data, voice and video simultaneously over the same network. More than one call can be made at a single point in time - and that too at very high speeds. These features have significant importance - especially when one is talking about meeting the needs of corporate users such as contact centers, call centers and other entities. As a matter of fact, industry trends show that the corporate users are more than eager to benefit from the innovative solutions that are on offer.

The SMBs and call centers are very much enthusiastic about making the most of the IP telephony solutions to improve their business efficiencies and to reduce their costs. The business VoIP resellers fill in the void for the same in specific geographic locales.

And it does not take too much to become a branded VoIP reseller. A corporate entity does not need to have know-how on the technical aspects of voice over ip to become a reseller. All that is needed is an extensive client base and a "more than adequate" marketing presence. A corporate entity that fulfil these two conditions can become a branded reseller of VoIP- and that too without any trouble. To achieve this, it has to subscribe to the VoIP reseller programs that are offered by the service providers.

It can then acquire the know-how and the infrastructure from the service providers that would be necessary for call termination; the same can then be sold to end-users and customers - sometimes, even with specific brand names.

Quite a few players are taking advantage of the VoIP reseller opportunities in this domain and making their presence felt.

Selection Of VoIP Carriers Just Became Easy!

Selection Of VoIP Carriers Just Became Easy!

by Kristen Kiya

According to recent reports by various research analysts VoIP users have grown by more than 125% in 2006 by accomplishing more than a million subscribers. This great leap shows that the VoIP market is red hot now and only needs one to hit the hammer hard at the right time in order to get the best out for this promising technology.

VoIP carriers provide call termination, wholesale carrier services, reseller programs and business solutions. Depending upon your requirements you can easily opt for one these services if you want o get ahead of the competition and increase your profit generation.

To a great extent your profitability and the quality of service that you receive will depend upon your VoIP carrier. It is thus of utmost importance that you carefully analyze before finalizing the voice over IP carrier.

Method of Selecting a VoIP Carrier Service Provider

Keeping the following points in focus can help you in getting not just a quality service but will also ensure a smooth operationing of the business functions.

1. Look for the Quality - Quality of service should be the first thing you watch out for. Ask your VoIP carrier provider about the ACD, ASR and PDD. ACD should ideally range between 2-3 minutes for good quality and anything above 6 minutes would give excellent quality. ASR should be between 40-50% and above 60% will guarantee enhanced quality. PDD should not be more than 3 seconds to give quality service.
2. Rates - There are multifarious VoIP carrier providers in the telecommunication market offering the same service but at different rates. So make sure that you do an in depth market analysis in order to get the service from the best voice over IP carrier.
3. Availability Of 24x7 online support - There are several premium VoIP providers who offer round the clock online support service to their clients ensuring uninterrupted telephony communication.

Besides this, make a list of features which are essential for enhancing the way you operate and accordingly shortlist the VoIP carrier.

VoIP platform providers: supports service providers

VoIP platform providers: supports service providers

by Angela Hayden

VoIP platform providers offer Next Generation IP Telephony business solution to it's customers. This platform is best suitable for those business houses that have access to strong client base spread in geographical arena. Along with that, efficient and sound sales department is mandatory for venturing in VoIP platform services. The provider's main target is to provide tremendous growth and potential opportunities in IP Telephony. No doubt, Voice over IP telephony has changed the traditional method of communicating through PSTN. With VoIP technology, any end-user can communicate seamlessly, provide better cost controls and high productivity in his organization. VoIP offers single platform for sending data, voice and video to other user over high speed Internet. This helps to improve efficiency of resources and allows end user to make more than one call at any time.

VoIP platform providers deliver superior clarity and high quality business VoIP solutions to Next Generation carriers, businesses and individual users. Various services are offered to wholesaler VoIP carrier, contact centres, ISP or ITSP solution, corporate business and swtichless resellers.

The work of voice over IP is to convert analog audio signal to digital data so that it can be transmitted over Internet. This service by VoIP provides to reduce the cost of communication. With its state-of-art-technology, platform providers provide its end users with a complete flexible, scalable and reliable communication. The main motive of any VoIP provider is to offer low cost communication over long distance and international calling.

The aim of VoIP platform provider is to increase the output and to expand the business arena. Providers of VoIP offer wholesalers and retailers with some part of the VoIP switch at an affordable rate. Thus, considering the global market, renowned platform providers operate their work 24x7x365, i.e. they support their services around the clock.